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CHLOE PROVIDES AN AI AUTOMATION LAYER

She resolves customer issues and reduces workload for agents.

Chloe Web: Automate written responses – Lower labor costs

  • Automate customer service and sales inquiries
  • Answer repetitive and detailed questions from emails, sms, social media or chats
  • Take actions on tickets: send notifications, update Crm leads, add new crm records,
  • close tickets.
  • No need to change platforms
  • Access our API for additional features and customization
  • Works with a variety of platforms such as crm’s and helpdesk

Chloe Mobile: Voice powered interface to enhance mCommerce and increase conversion rates.

Your customers can use their phones to get immediate assistance.  Chloe completes tasks via voice or text commands and provides Siri like functionality for your mobile website.

  • Answer questions in natural language about specific products/services
  • Provide website navigation and voice commands to purchase products
  • Place an order via voice  without clicking on a bunch of buttons on small mobile screen
  • Voice and text commands to check account/order status
  • Answering frequently asked questions

Chloe Voice: Auto-Attendant for Calls

Decrease handle time and increase ROI

  • Automate customer service call
  • Conversational IVA to answer first set of customer questions and route calls
  • Can talk to system instead of worrying about voice commands.
  • Extended service hours
  • Answer repetitive questions from calls
  • Decrease inbound call volume
  • She doesn’t get sick, take vacations, complain, or get in trouble.

 



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